Reference

Terms That Govern Your cb44 Account

These terms set out the rules between you and cb44 — what we expect from you, what you can expect from us, and how your account, deposits, and withdrawals are handled.

Account EligibilityJazzCash & Easypaisa Deposits CoveredWithdrawal Verification ProcessRaast Payment TermsJurisdiction-Dependent Access
cb44 Terms That Govern Your cb44 Account
TERMS CONTACT PATHS

Reach Us About These Terms

Live Chat Open the chat widget from any page in your account. Queries about specific term clauses, account restrictions, or transaction disputes are handled here during published support hours.
Email Support Send detailed written queries to our support address shown in your account dashboard. Email is the right channel for formal term-related requests, account closures, or written records of a dispute.
Account Help Centre The Help Centre in your account lists answers to common terms questions — eligibility, withdrawal holds, and how JazzCash or Easypaisa transaction disputes are logged and resolved.
HOW WE HANDLE YOUR ACCOUNT

Account Security and Your Data Rights

Account Security

Your account is protected with OTP verification on each login. If you suspect unauthorised access, use the lock-account option in settings or contact live chat — we freeze the account while we investigate.

Data Retention

We hold your transaction records, account activity, and verification documents for as long as required by applicable law. You can request a copy of your data through the account dashboard or by emailing support.

Cookie Use

We use session and analytics cookies to keep you logged in and understand how pages are used. You can manage cookie preferences in your browser settings; disabling them may affect certain account functions.

Requesting Changes

To correct personal details, update your linked JazzCash or Easypaisa number, or close your account, submit a request through live chat or email. Identity verification is required before we action any change.

Your Questions on These Terms

These terms apply to anyone who opens or uses a cb44 account. Access is conditional on local law; if online gaming is not permitted where you are, these terms do not create a right of access.

We post all updates to this page with a revised date at the top. Carrying on with your account after an update means you accept the new version. We aim to flag material changes via account notification.

Deposits via JazzCash, Easypaisa, or Raast are governed by both our terms and the relevant payment provider's conditions. Funds are credited to your account balance once the provider confirms the transfer.

Submit a closure request through live chat or email. We verify your identity, process any pending withdrawal to your linked JazzCash, Easypaisa, or Raast account, and close the account within a published timeframe.

Contact support via live chat or email with your transaction reference. We log the dispute, review the payment trail — including the JazzCash or Easypaisa confirmation — and respond within the timeframe in our complaints policy.

You can request a copy of your data, ask us to correct inaccuracies, or ask about our retention period by contacting support. We handle these requests in line with applicable data protection requirements in your region.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.